Terms of Service

Terms of Service

TERMS OF USE OF THE SUGARDADDY.PL SERVICE Last update date: 10/06/2025.

To use the sugardaddy.pl service, please read the terms of use carefully. Using the service means accepting these terms. Sugardaddy.pl is used solely to establish social contacts between adults, acting voluntarily and in accordance with applicable law.

1. DEFINITIONS

1.1. Service or Website – dating platform available at https://www.sugardaddy.pl.

1.2. Account – individual, password-protected access to the services offered by the Service, enabling the User to use the site’s functionalities.

1.3. Service Provideror Sugar – owner and administrator of the sugardaddy.pl Website - DOURO DYNAMICS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Warsaw, ul. Michała Kleofasa Ogińskiego 11/9, 03-318 Warsaw, entered into the Register of Entrepreneurs of the National Court Register by the District Court for the capital city of Warsaw in Warsaw, 14th Commercial Division of the National Court Register, under the KRS number 0001090323, NIP: 5242999599, REGON: 527893151, share capital: PLN 5,000.00. Contact with the Service Provider is possible via e-mail: [email protected] and by phone: 881 228 102 as well as through an additional communication channel via the contact form on the website https://sugardaddy.pl/pl/contact-us.

1.4. User or Customer – a natural person who is over 18 years of age, has full legal capacity, is registered on the Website and uses its services.

1.5. Agreement– ​​an agreement for the provision of electronic services concluded between the User and the Service Provider.

1.6. Party – User or Service Provider/Sugar, together also referred to as the “Parties”.

1.7. Services – services provided to the User by the Service Provider within the Service on the basis of the Agreement.

1.8. Subscription – a paid Service plan allowing the use of extended functionalities of the Service.

1.9. Regulations – this document defining the rules of using the Service and the rights and obligations of the Parties.

1.10. Electronic Services – services provided by the Service Provider via the Account or Website in accordance with Section 5 of the Regulations.

1.11. Privacy Policy – ​​a document regulating the processing of Users’ personal data in accordance with the GDPR, adopted by the Service Provider and published on the Website.

1.12. Intellectual property rights – intellectual property rights, including copyright and related rights, as well as industrial property rights related to the Services, the Website, or other data made available to the User by the Service Provider under the Agreement, which belong entirely to the Service Provider.

2. GENERAL PROVISIONS

2.1. These Regulations define the rules for the provision of services by electronic means by the Service Provider, including the conditions for performing, concluding and terminating contracts, technical conditions, data processing rules and the liability of the Parties.

2.2. The Regulations apply to all agreements concluded between the Service Provider and Users regarding all Services provided by the Service Provider via the Website.

2.3. The Service Provider provides services in accordance with the provisions of applicable law, in particular: the Act of 18 July 2002 on the provision of services by electronic means, the Act of 30 May 2014 on consumer rights, the Act of 10 May 2018 on the protection of personal data, Regulation (EU) 2016/679 (GDPR), which shall apply to the extent not regulated by these Regulations.

2.4. Using the Service requires acceptance of the Regulations. Failure to accept prevents the use of services offered by the Service Provider. Concluding the Agreement means that the Client has read and accepted the provisions of the Regulations in their entirety.

2.5. The Regulations are available on the Website at: https://sugardaddy.pl/pl/info/warunki- use in a way that allows obtaining, reproducing and saving its content in PDF format.

2.6. The User is obliged to read the Regulations before starting to use the services offered by the Service Provider. Starting to use the services means that the User has read the Regulations and accepts them in their entirety.

2.7. Conclusion of the Agreement and use of the Service is partly automated. The automated decision-making process concerns the technical conclusion of the Agreement and granting access to the Service after meeting the conditions specified in the Regulations. Before concluding the Agreement, the User is informed in a clear and understandable manner about the main features of the service, which constitute the content of these Regulations and the content of the Service.

2.8. The provisions of these Regulations do not violate or limit the rights of the consumer resulting from applicable legal provisions. In the event of any inconsistency between the Regulations and the mandatory provisions of the Consumer Rights Act (Journal of Laws of 2024, item 1796, as amended), the statutory provisions shall prevail.

2.9. In matters not regulated by these Regulations, the relevant provisions of applicable law shall apply, in particular the provisions regarding consumer rights.

3. REGISTRATION AND USE OF YOUR ACCOUNT

3.1. Registration on the Service is voluntary and free of charge. Using some functionalities requires paying for a Subscription.

3.2. A User who decides to place a profile photo on the Service is obliged to use only their own image enabling their unambiguous identification and to have full copyright or a license enabling the use of the photo for this purpose. It is prohibited to post photos depicting more than one person, third parties, animals, graphic elements, texts or other content of an inappropriate, offensive, vulgar nature or in any way violating the law, in particular third party copyrights or good manners.

3.3. The User is obliged to provide true, current and complete data concerning his person. In the event of a change in data, the User is obliged to update it immediately.

3.4. The User may have only one Account. It is prohibited to create accounts on behalf of other people or under false identities.

3.5. The Service Provider is not responsible for unauthorized use of the Account, if it was due to the User's fault.

3.6. The User may delete the Account at any time by contacting the Customer Service Department on the website or independently from the Account settings level.

3.7. Deleting the Account does not mean canceling the Subscription, unless otherwise expressly indicated.

3.8. A detailed description of the functionality of individual subscription plans, their duration and limits are available after the User logs in and may be displayed depending on the level of activity on the Website and the declared gender, in accordance with the principles of operation of the Website. The subscription payment terms are specified at this link: https://sugardaddy.pl/pl/info/zachowane-warunk

3.9. The User is fully responsible for maintaining the confidentiality of the Account login information, including the password, and for any actions taken through their Account as a result of negligence in the field of security. The User undertakes to immediately inform the Service Provider of any suspicion of unauthorized access to the Account or a breach of security, in particular: loss of login data, disclosure of login data, interception of login data by a third party, unauthorized or illegal use of the Account, any fact of access to the Account by a third party without authorization.

3.10. The Service Provider is not liable for damages resulting from the User's failure to exercise due diligence in the protection of login data. Sharing login data with third parties is prohibited. In the event of the events listed in point 3.9, the Service Provider has the right to: block or limit access to the Account, the Service and all materials, allow the User to change or reset login data, take other necessary security measures.

3.11. The Service Provider will inform the User about any updates to the Service, including security fixes, necessary to maintain the correct functioning of the Service and compliance of services with the Regulations. Information about the update will be provided:

3.11.1. during the use of the Service - in the form of a message on the Website,

3.11.2. possibly by e-mail - to the address assigned to the Account.

3.12. If the User does not apply available updates within a reasonable time, the Service Provider shall not be liable for any problems with the operation of the Service resulting solely from the lack of such updates, provided that:

3.12.1. The User has been informed of the update and the consequences of not installing it,

3.12.2. The failure to install the update was not due to errors in the installation instructions provided by the Service Provider. 3.13. The content of the Service is provided in the latest version available at the time of conclusion of the Agreement, unless the Parties agree otherwise.

3.14. The Service Provider indicates that using the Service involves potential threats, such as identity theft (phishing), spam, malicious software (malware, spyware) or hacker attacks. In order to minimize the risk, it is recommended that the devices used by the User are equipped with an up-to-date antivirus program and a firewall, and that the software is updated on an ongoing basis.

4. SERVICES OF THE WEBSITE

4.1. The Service enables the creation of profiles, viewing and interaction with other User profiles, sending and receiving messages, as well as using other functions available within the selected Subscription plan.

4.2. It is prohibited to use the Service for illegal activities, in particular:

4.2.1. to facilitate, encourage, promote and practice prostitution, as well as any form of human trafficking, sexual exploitation, violence or other acts of a criminal or immoral nature,

4.2.2. offering sexual services in exchange for any service or goods,

4.2.3. publishing content of a pornographic, racist, vulgar, hateful or offensive nature, in particular involving minors,

4.2.4. to post any content of a racist, xenophobic nature, discriminatory on the basis of ethnic origin, nationality, religion, denomination, worldview, gender, sexual orientation, gender identity, age, disability or any other characteristic protected by law,

4.2.5. to post content that is intended to persecute, harass, ridicule, mock, humiliate, blackmail or otherwise harm third parties,

4.2.6. to use the Service in a way that violates the personal rights of others, including their privacy, dignity, good name or right to image, including impersonating other people or creating false profiles,

4.2.7. offering commercial goods or services without the consent of the Service Provider,

4.2.8. publishing content that violates the rights of third parties or good customs.

4.3. The Service Provider reserves the right to verify profiles, moderate content, control public entries, block or even delete accounts of Users who violate the Regulations. In special cases provided for by law, the Service Provider may transfer User data to law enforcement agencies

4.4. Use of the Service and creation of an Account is possible only for persons who are over 18 years of age and have full legal capacity. During registration, the User is required to provide their date of birth and confirm their age of majority. The Service Provider reserves the right to verify the age or identity of the User at any time, including before activating the functionality of the Account. This verification may be carried out using available methods that do not violate the User's privacy, in particular by confirming data using payment systems or external services.

4.5. The Service Provider does not guarantee finding a partner or any specific result of using the Service. The Service is only a communication tool between Users.

4.6. The Service may contain third-party elements and technologies (e.g. payment integration, chats, maps), which are subject to separate terms and conditions of these providers.

4.7. The Service Provider may use mechanisms for automatic filtering and detection of content violating the Regulations, in particular in the field of detecting spam, bots, photos, content prohibited by these Regulations. Such actions may affect the visibility or availability of content published on the Service. All automatic decisions are subject to human verification as part of the complaint procedure.

4.8. Any commercial content (advertisements, promotions) possibly displayed on the Service will be clearly marked as sponsored or advertising content, in accordance with Article 26 of Regulation (EU) 2022/2065. The User will be able to identify the advertiser.

4.9. The Service Provider will make every effort to ensure that the Service operates uninterruptedly, but the User acknowledges that:

4.9.1. interruptions may occur in connection with maintenance, service or repair work on the IT infrastructure used to provide the Services, including the Internet connection, servers, software or devices,

4.9.2. interruptions may also result from failures or disruptions of this infrastructure.

4.10. The Service is not responsible for unavailability resulting from technical problems on the User's side, such as problems with hardware, software or the Internet connection.

4.11. In the case of planned maintenance work, the Service Provider will notify Users at least 2 calendar days in advance by e-mail. In the event of the need for unplanned work performed immediately, the notification will be sent as soon as possible.

4.12. The Service Provider may introduce changes to the Service, in particular regarding the content, format and method of providing services, for technical or organizational reasons.

Introducing such changes does not entail any additional costs on the User's side. The Service Provider is obliged to inform the User in a clear and understandable manner about the above changes in the Service.

4.13. If these changes significantly and negatively affect access to or use of the Service, the Service Provider will inform the User about this on a durable medium in due time and remind them of the User's statutory right to terminate the Agreement.

4.14. If the changes to the Service described in point 4.13 significantly and negatively affect access to the Service or the ability to use it, the User may terminate the Agreement by giving notice within 30 days of the date of the change, or the date of notification of the change (if the notification was made later). This right is granted regardless of other provisions regarding termination in these Regulations. However, the User does not have the right to terminate the Agreement if the Service Provider allows him to continue using the Service on unchanged terms, without additional fees.

4.15. The minimum technical requirements necessary to use the Service are:

4.15.1. a device with stable Internet access,

4.15.2. Google Chrome web browser updated to the latest version.

4.15.3. JavaScript and cookie support enabled.

4.15.4. sufficient device memory and RAM capacity to enable use of the Service.

4.15.5. a valid email address for registration, communication and password recovery purposes.

5. ELECTRONIC SERVICES

5.1. The Service Provider provides the following Electronic Services via the Account or Service:

5.1.1. browsing information on the Service (Service and Subscription offers) available without an Account,

5.1.2. maintaining an Account,

5.1.3. chat service.

5.2. Electronic Services are provided 24 hours a day, 7 days a week.

5.3. Electronic Services are services provided electronically within the meaning of the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws No. 144, item 1204, as amended) and are implemented in accordance with the law. In matters not regulated in the Regulations, the provisions of the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws No. 144, item 1204, as amended) shall apply.

5.4. The Agreement for the provision of Electronic Services referred to in point 5.1.1 is concluded at the time of commencement of use of the Service and expires upon leaving the Service. They are free of charge.

5.5. The Agreement for the management of the Account (point 5.1.2) is concluded at the time of effective registration of the Account and may be subject to payment on the principles specified in section 7 of the Regulations in the event of purchasing a Subscription.

5.6. The Account management service is provided during the term of the Agreement. The expiry of the Agreement on the principles specified in the Regulations results in the expiry of the obligation to provide this Electronic Service. The above Electronic Service may be suspended, limited or disabled (blocked) on the principles specified in the Regulations.

5.7. Within the Account, the User has access to: information about Subscriptions, payment history, management of their data (supplementing and editing) and the data indicated here https://sugardaddy.pl/pl/info/zachowane-warunk.

5.8. The Electronic Service consisting of a chat consists of enabling the User to contact the Service Provider via a message sent via WhatsApp chat, the link to which is located on the Service. The message in the chat initiates a "live" conversation with a consultant on the Service Provider's side - depending on availability. The chat is used to ask questions about the Services or the Account. The chat functionalities enable the identification of a specific person and linking them to other registered activities on the Account, which allows for personalization of the offer and provision of professional service.

5.9. If the Customer has agreed to receive commercial/marketing information by selecting the appropriate option on the Website, Account or in another way, it means that the Service Provider will provide the Customer with a free Electronic Service in the form of a newsletter service, consisting of sending commercial information, in particular regarding goods, services or other benefits offered by the Service Provider, using the communication channel chosen by the Customer, e.g. to the e-mail address provided by the Customer or via SMS/MMS. The Customer may at any time withdraw consent to receive commercial information on the terms specified in the Privacy Policy, which will be tantamount to resigning from the newsletter service. Withdrawal of consent does not affect the lawfulness of data processing before its withdrawal.

5.10. The Service Provider has the right to organize occasional competitions and promotions, the terms of which will be published on the Website each time. Promotions cannot be combined, unless the regulations of a given promotion provide otherwise.

5.11. Complaints regarding Electronic Services can be submitted by e-mail to the address [email protected]. The Service Provider will consider them no later than within 14 days and will respond by e-mail within that period.

6. GENERAL OBLIGATIONS OF THE PARTIES

6.1. User:

6.1.1. undertakes to use the Service in accordance with the provisions of the Regulations and applicable law,

6.1.2. undertakes to use the Service in a manner that does not infringe the intellectual property rights of third parties,

6.1.3. undertakes to use the Service only for their intended purpose and for their own personal use,

6.1.4. undertakes not to resell, distribute, record, copy, share, display or in any other way use the Service or any other data related to the Service or available through the Service for purposes inconsistent with the Regulations, in particular for business, advertising or marketing purposes,

6.1.5. undertakes to use the Service in a manner that does not disrupt its functioning,

6.1.6. undertakes to refrain from taking actions that hinder or may hinder the use of the Service by other Users,

6.1.7. undertakes to refrain from publishing content that is offensive, vulgar or violates good customs,

6.1.8. undertakes not to distribute marketing, advertising, business, commercial or pornographic content or other illegal content via the Service,

6.1.9. undertakes not to use the Service for illegal purposes.

6.2. The Service Provider:

6.2.1. undertakes to provide the Services in accordance with the Regulations,

6.2.2. undertakes to provide and activate the Account on the Service to the User no later than 48 hours after setting up the Account on the Service,

6.2.3. undertakes to provide the Account on the Service for the duration of the service,

6.2.4. undertakes to confirm the conclusion of the Agreement on a durable medium within a reasonable time after its conclusion, before the commencement of the provision of the Services.

7. FEES, PAYMENTS AND SUBSCRIPTIONS

7.1. The User may use the Services only through the Account. The Account is created by the Service Provider after completing the registration process.

7.2. Use of the Service is free of charge. Access to additional functions is possible only after purchasing a Subscription. The button or function used to confirm the purchase of the Subscription is clearly marked, e.g. as "Order with an obligation to pay" or other equivalent wording.

7.3. The price list and Subscription options are available on the Service. The Service Provider reserves the right to test different payment models and prices and to offer products and services for purchase via iTunes, Google Play, operator settlements or other payment platforms authorized by Sugar. The prices and Subscription options may vary depending on the region in which the Service is available.

7.4. Before making a purchase, the User has the opportunity to familiarize themselves with the essential features of the Subscription, such as the scope of services, duration, payment frequency and price, which are each time described in the Service.

7.5. The Subscription is automatically renewed. This means that after the end of the billing period, the fee for the next period will be charged automatically, unless the User cancels before it begins. Subscriptions are renewed until they are terminated or canceled on the Website. After purchasing a subscription, the User will be automatically charged monthly in advance, within 24 hours of the date of the initial purchase, in accordance with the price accepted at the first purchase. Information about card payments may be stored by external payment processors and used to process subsequent payments, in accordance with these Regulations.

7.6. Objections to payments already made should be directed to the Customer Service Department available on the Service, if the charge was made directly by Sugar or via the appropriate Account in an external service such as: iTunes, Google Play. The User may also contact their bank or payment provider to obtain information about their rights and the applicable deadlines for filing complaints. The consent to automatic card payments may be withdrawn at any time - via the Website or the Account in the external service - however, this does not release the User from the obligation to pay the amounts due.

7.7. Changing or terminating the subscription requires logging in to the appropriate account in the external service or the Account in the Service and performing the appropriate steps in accordance with the instructions. Deleting the Account in the Service from the device does not terminate the subscription - the collected funds will remain with Sugar until it is terminated or canceled. In the event of cancellation of the Subscription, the Subscription remains active until the end of the paid period and will not be extended. The payment terms may be additionally specified in agreements between the User and the payment service provider, e.g. the bank or card operator.

7.8. Subscription cancellation is possible from the Account level or by contacting the customer service department on the Website. Deleting the Account on the Website itself does not cancel the Subscription.

7.9. Payments are made through external, certified payment service providers.

7.10. The Service Provider is not a payment service provider. All payments are made through external payment service providers, based on separate regulations of these providers and applicable law. The User selects a payment service provider from those provided on the Website and is responsible for familiarizing themselves with the Regulations and the terms of use of the selected provider before making a payment. The Website is not responsible for the operation, timeliness or security of transactions carried out by these providers. The Service Provider does not directly process payment card data.

7.11. Payment services provided to Users by external payment service providers do not fall within the scope of these Regulations, and the Service Provider is not responsible for them. The use of payment services and the conclusion of an agreement with payment service providers is a voluntary decision of the User and is outside the scope of the Agreement.

7.12. In the event that the fee cannot be charged, the Subscription may be blocked until the arrears are settled.

7.13. At the latest at the time of expressing the will to conclude the Agreement, the Service Provider is obliged to obtain from the User his/her express consent to any additional fees exceeding the agreed price for the main services covered by the Agreement.

7.14. The User may terminate the Agreement at any time. In the case of using paid services, termination of the Agreement takes effect after the end of the subscription period, unless otherwise indicated. The Service Provider may terminate the Agreement with a 14-day notice period by sending appropriate information to the e-mail address assigned to the User Account.

8. RIGHT OF WITHDRAWAL FROM THE CONTRACT

8.1. A User who is a consumer has the right to withdraw from a Distance Agreement within 14 days of its conclusion, without giving a reason, in accordance with the Act of 30 May 2014 on consumer rights.

8.2. To meet the deadline, it is sufficient to send an unambiguous declaration before its expiry. The declaration may be sent electronically to the address indicated on the Website.

8.3. In the event of effective withdrawal from the Agreement, the Service Provider will return to the User all received payments, subject to the provisions of points 7.5 and 7.6, no later than within 14 days of the date of receipt of the declaration, using the same method of payment that was used in the original transaction, unless the User expressly agrees to another form of refund.

8.4. The right to withdraw from the Agreement does not apply if the provision of the service or the delivery of digital content not delivered on a tangible medium has begun – with the express and prior consent of the User – before the expiry of the period for withdrawal from the agreement, after informing the User of the loss of the right to withdraw and after express confirmation of acceptance of this.

8.5. In the event of commencement of the provision of Subscription services in accordance with paragraph 7.4, the User loses the right to withdraw from the Agreement, and the fee paid is not refundable, except for cases provided for by the provisions of mandatory law.

8.6. The model withdrawal form is attached as Annex No. 2 to the Act of 30 May 2014 on consumer rights and its content is available below:

Sample withdrawal form (this form should be completed and returned only if you wish to withdraw from the contract)

• Addressee [here the entrepreneur should enter the entrepreneur's name, full postal address and, if available, fax number and e-mail address]
• I/We() hereby inform/inform() about my/our withdrawal from the contract of sale of the following items() contract of delivery of the following items() contract for a specific work consisting in the performance of the following items()/provision of the following service()
• Date of conclusion of the contract()/receipt() - Name and surname of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only if the form is sent in paper form) - Date

8.7. The declaration of withdrawal can be sent by post to the address of the Service Provider indicated above or electronically to [email protected]. The Service Provider will immediately, no later than within one business day of receipt, confirm its receipt on a durable medium (e.g. by e-mail).

8.8. The Service Provider confirms the conclusion of the Agreement electronically by sending the User on a durable medium (e.g. e-mail) the information referred to in Art. 12 of the Act of 30 May 2014 on consumer rights, a link to these Regulations and, in the case of purchasing a Subscription - confirmation of consent to commence the provision of services before the deadline for withdrawal from the agreement, in accordance with the terms of point 8.4.

9. PERSONAL DATA PROTECTION

9.1. Users' personal data are processed in accordance with the Privacy Policy available here: https://sugardaddy.pl/en/info/privacy-policy

10. COMPLAINTS

10.1. The User has the right to file a complaint regarding the provision of services by the Service Provider.

10.2. Complaints can be filed:

10.2.1. by mail to the address Douro Dynamics sp. z o.o., ul. Michała Kleofasa Ogińskiego 11/9, 03-318 Warsaw,

10.2.2. by e-mail to the address: [email protected] by using the form available at: https://sugardaddy.pl/pl/contact-us

10.3. The complaint should include:

10.3.1. User identification data,

10.3.2. description of the problem and request,

10.3.3. date of the problem.

10.4. The Service Provider will immediately confirm receipt of the complaint on a durable medium (e.g. e-mail), no later than 1 business day from its receipt

10.5. The Service Provider will consider the complaint within 14 calendar days from the date of its receipt. In cases requiring additional proceedings, the deadline may be extended, of which the User will be informed.

10.6. The response to the complaint will be provided in the same form in which it was submitted.

10.7. If the Service Provider does not provide a response within the period specified in point 10.5, the complaint will be deemed to have been accepted in full.

10.8. The consumer has the right to use out-of-court methods of handling complaints and pursuing claims, including: with a municipal or district consumer advocate, in a permanent consumer arbitration court (Article 37 of the Act on the Trade Inspection), the provincial inspector of the Trade Inspection (Article 36 of this Act), using the assistance of consumer organizations (e.g. the ProPublika Foundation https://poradydlakonsumentow.pl/)

10.9. Detailed information on available out-of-court complaint and redress procedures can also be found on the websites of: the Office of Competition and Consumer Protection:

https://www.uokik.gov.pl/spory_konsumenckie.php;

https://www.uokik.gov.pl/sprawy_indywidualne.php;

https://www.uokik.gov.pl/wazne_adresy.php; Provincial Inspectorates of the Trade Inspection; Offices of Consumer Advocates.

10.10. In particular, the Consumer may use the following out-of-court methods of handling complaints and pursuing claims:

10.10.1. refer to a permanent consumer arbitration court, referred to, among others, in Art. 37 of the Act of 15 December 2000 on the Trade Inspection, with a request to resolve a dispute arising from the concluded Agreement; the principles of organization and operation of permanent consumer arbitration courts are specified in the Regulation of the Minister of Justice of 6 July 2017 on the determination of the regulations for the organization and mode of operation of permanent consumer arbitration courts at provincial inspectorates of the Trade Inspection,

10.10.2. refer to the provincial inspector of the Trade Inspection, in accordance with, among others, Art. 36 of the Act on the Trade Inspection, with a request to initiate mediation proceedings in order to amicably resolve the dispute between the User and the Service Provider; information on the principles and procedure of mediation conducted by the provincial inspector of the Trade Inspection is available at the offices and on the websites of the individual Provincial Inspectorates of the Trade Inspection,

10.10.3. obtain free assistance in resolving a dispute with the Service Provider also from the district (municipal) consumer advocate or a social organization whose statutory task is to protect consumers (e.g.: ProPublika Foundation). ProPublika Foundation assistance is available on the toll-free hotline number 801 440 220.

11. INTELLECTUAL PROPERTY RIGHTS

11.1. All proprietary copyrights and derivative rights to any content, graphics, materials, sounds, software, source codes and trademarks placed on the Service, regardless of their form and content, belong to the Service Provider or have been used in accordance with applicable law or appropriate licenses.

11.2. No provision of these Regulations may be interpreted as a transfer or granting of a license to intellectual property rights to the User, unless otherwise expressly stated.

11.3. The Service Provider grants the User a non-exclusive, limited license to use intellectual property rights only to the extent necessary to perform the Agreement and only for the purpose of personal downloading, displaying and using the materials provided. This license expires upon expiration of the Agreement, without the need to submit separate declarations.

11.4. By posting content on the Service, the User grants the Service Provider a non-exclusive, royalty-free license to use it for the purpose of properly providing services and promoting the Service.

11.5. Any use of intellectual property rights beyond the scope described above is prohibited, unless the Service Provider grants a separate, written license.

11.6. The User may not distribute, publicly make available, copy, modify, decompile or otherwise use the Service materials in any form for purposes other than personal use.

11.7. The User may not remove copyright markings or other information about intellectual property rights placed on the Service materials.

11.8. Violation of the above provisions will be treated as a material violation of the Regulations and may result in the application of measures provided for in section 13 of the Regulations.

11.9. The Service Provider is not responsible for the content posted by Users, however, in the event of a violation of the provisions of the Regulations, legal regulations, and third party copyrights, the Service Provider reserves the right to remove them and report the violation to the appropriate authorities.

11.10. The provisions of this chapter remain in force even after the expiration or termination of the Agreement.

12. SERVICE PROVIDER'S LIABILITY

12.1. The Service Provider makes every effort to ensure the continuity and correct operation of the Service, but does not guarantee that the Service will be free from errors, technical interruptions, viruses or that using it will bring the expected results.

12.2. The Service and its content are provided "as is" and "as available". The Service Provider reserves the right to modify, suspend or terminate the operation of the Service or part thereof, including carrying out maintenance work, removing errors or making changes without prior notice.

12.3. The Service Provider is not responsible for:

12.3.1. actions or omissions of Users,

12.3.2. effects of using the Service in violation of the Regulations,

12.3.3. content published by Users,

12.3.4. losses resulting from the lack of availability of the Service or part thereof, regardless of the cause,

12.3.5. damage caused by third parties, e.g. hacking, DDoS attacks,

12.3.6. actions, omissions or conduct of third parties, including other users, external partners, network operators and service providers

12.4. In the event of a technical failure, the Service Provider will take appropriate corrective action as soon as possible.

12.5. The Service Provider reserves the right to temporarily suspend the operation of the Service, if necessary for technical, maintenance or security reasons.

12.6. The Service Provider is liable to the consumer for the lack of compliance of the digital service with the Agreement. In the event of improper performance of the digital service, the User who is a consumer has the right to demand that the service be brought into compliance with the agreement, a price reduction or withdrawal from the agreement, in accordance with the provisions of the Act of 30 May 2014 on consumer rights.

13. SECURITY AND PROHIBITED PRACTICES

13.1. The User undertakes to comply with the security rules when using the Service and to report any suspicious activities of the Service administration to the email address indicated in the Regulations or via the form available at: https://sugardaddy.pl/pl/contact-us. The User is obliged to use the Service in a manner consistent with the law, principles of social coexistence and good manners.

13.2. Without prejudice to point 4.2. of the Regulations, it is prohibited to:

13.2.1. attempt to obtain unauthorized access to the accounts of other Users,

13.2.2. transfer or share access to the Account in any form,

13.2.3. use bot, crawler, scraper and similar software,

13.2.4. dissemination of spam, phishing and unsolicited commercial information,

13.2.5. introduction of viruses, malware or other harmful content,

13.2.6. actions violating the privacy or personal rights of others.

13.3. Violation of security rules may result in immediate blocking of the Account and, in appropriate cases, reporting the matter to the appropriate state authorities.

13.4. If the User violates the provisions of the Regulations or applicable laws, the Service Provider may, at its discretion:

13.4.1. suspend or limit access to the Service or Account during the recovery period,

13.4.2. block or delete the Account,

13.4.3. terminate the Agreement with immediate effect (in accordance with the provisions of the Regulations regarding termination of the agreement),

13.4.4. pursue compensation or other claims provided for by law, including claims for cessation of infringements of intellectual property rights.

13.5. The remedies specified in point 13.4 expire when the violation is removed and the status compliant with the Regulations is restored.

13.6. Each user or third party has the opportunity to report illegal content posted on the Service, in a manner consistent with art. 16 of Regulation (EU) 2022/2065 of the European Parliament and of the Council (DSA). The report should include: a clear indication of the content to which the report relates, a justification why the content is illegal, the name and surname or name of the reporting person and contact details (unless the report is anonymous in cases permitted by law), a statement that the report was submitted in good faith and is lawful.

13.7. The report form is available at: https://sugardaddy.pl/pl/contact-us, reports can also be sent to the email address indicated in the Regulations: [email protected]

13.8. Service Provider - DOURO DYNAMICS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Warsaw, ul. Michała Kleofasa Ogińskiego 11/9, 03-318 Warsaw, entered into the Register of Entrepreneurs of the National Court Register by the District Court for the capital city of Warsaw in Warsaw, 14th Commercial Division of the National Court Register, under KRS number 0001090323, NIP: 5242999599, REGON: 527893151, share capital: PLN 5,000.00, e-mail address: [email protected] telephone number: 881 228 102 having its registered office within the territory of the EU, is not obliged to, in accordance with the requirements of Art. 13 Regulation (EU) 2022/2065 of the European Parliament and of the Council (Digital Services Act, hereinafter "DSA"), to appoint a legal representative in the territory of one of the EU Member States, because it is not an entity based outside the EU.

14. VIOLATIONS OF THE REGULATIONS

14.1. The Service Provider may disclose the User's personal data, in particular identification and communication data, only to the extent necessary, in cases provided for by law or when it is necessary to protect the rights, security or legitimate interests of the Service Provider, Users or third parties, in accordance with the Regulations and Privacy Policy (link: https://sugardaddy.pl/en/info/privacy-policy)

14.2. The Service Provider reserves the right to immediately block or delete the User's Account if it finds a violation of the provisions of the Regulations or the law. The User acknowledges that in such cases the Service Provider may take such actions without the need to inform the User in advance. In the event of deletion of content, blocking of the Account or restriction of access to the functions of the Service due to a violation of the Regulations or the law, the Service Provider will immediately inform the User about: the action taken, its justification, the possibility of filing an appeal. This information will be sent in electronic form to the e-mail address assigned to the Account.

14.3. The Service Provider will consider the appeal within 14 calendar days and inform the User of the decision and its justification.

14.4. The User is fully liable for any damages resulting from the violation of the Regulations, legal regulations or third party rights, including actions taken through their Account by third parties if they had access to it due to the User's fault.

14.5. The User acknowledges that any material violation of the Regulations may be treated as an action to the detriment of the Service Provider and may constitute a basis for filing a claim for compensation or applying other legal protection measures. The User undertakes to cover all reasonable costs of pursuing such claims by the Service Provider, as well as to protect and indemnify the Service Provider against all claims, liabilities, losses, damages and expenses (including reasonable legal costs) resulting from the User's violation of legal regulations, the Regulations or third party rights in connection with the use of the Service.

15. DISPUTE RESOLUTION AND APPLICABLE LAW

15.1. Subject to the provisions of point 15.2, these Terms and Conditions, as well as any disputes, claims or obligations arising from or related to them, including those concerning the use of the Service or legal relations between the User and the Service Provider, shall be governed by the law of the Republic of Poland, excluding conflict of laws provisions.

15.2. If the User is a consumer with a habitual residence in the territory of the European Union, the mandatory provisions of the law in force in the country of their habitual residence may also apply.

15.3. Except in cases where the User is a consumer with a habitual residence in the territory of the European Union and the jurisdiction of the court results from mandatory provisions of law, all disputes arising from or related to these Terms and Conditions shall be subject to the jurisdiction of the courts competent for the seat of the Service Provider's Representative.

15.4. The User who is a consumer may also use out-of-court dispute resolution methods referred to in section 10 of the Terms and Conditions.

15.5. The Service Provider is not obliged to participate in extrajudicial procedures, unless mandatory provisions of law provide otherwise.

16. FORCE MAJEURE

16.1. Neither Party shall be liable for failure to perform or improper performance of its obligations under the Regulations if this is caused by force majeure, understood as an external event that is impossible to predict and prevent, e.g. a natural disaster, war, epidemic, strike or failure of the telecommunications infrastructure.

16.2. The Party affected by force majeure is obliged to immediately inform the other Party of the occurrence of this event and, if possible, of the expected duration of the force majeure. After the force majeure ceases, this Party is obliged to immediately resume the performance of its obligations under the Regulations.

16.3. During the force majeure, the Party affected by this event shall make every effort to minimize its effects, protect the interests of the other Party and restore the possibility of full performance of the Regulations as soon as possible.

17. CHANGES TO THE REGULATIONS

17.1. The introduction of changes to the Regulations by the Service Provider is permissible if this results from the need for changes in the principles of providing Services or Electronic Services, or from organizational changes on the part of the Service Provider, as well as changes in legal regulations.

17.2. Changes introduced to the Regulations will be disclosed to Customers via the Website, Account or e-mail correspondence.

17.3. Before accepting the Regulations, the Customer should always familiarize themselves with their current version.

17.4. The introduction of changes to the Regulations does not affect Agreements already concluded and Services in progress, unless otherwise results from applicable legal regulations or has been agreed by both Parties.

17.5. The Customer will be informed of any changes to the Regulations, and the amended Regulations will enter into force upon their disclosure and acceptance by the Customer. Further use of the Services after the disclosure of the amended Regulations means binding acceptance of these changes by the Customer.

17.6. Regardless of the above, if the changes introduced significantly and negatively affect the User's access to or use of the Service or Account, the User has the right to terminate the Agreement without notice within 30 days from the date of introduction of the change or receipt of information about it - depending on which comes later. This right does not apply if the Service Provider ensures the possibility of further use of the service in an unchanged state, without additional costs.

17.7. The Regulations enter into force on the date of their publication on the Website and are valid for an indefinite period.

17.8. In matters not regulated by these Regulations, the generally applicable provisions of Polish law shall apply.

17.9. The invalidity of any provision of the Regulations shall not affect the validity of the remaining provisions. In place of invalid provisions, the appropriate provisions of law shall apply.

18. FINAL PROVISIONS

18.1. The Regulations have been drawn up in Polish. The Service Provider will provide appropriate translations of the Regulations for Consumers, so that their content is fully legible and understandable for them.

18.2. The agreement for the provision of services by electronic means is concluded in Polish. All information, communications and notifications related to its performance will also be provided in this language.

18.3. The agreement concluded with the User is not archived by the Service Provider in a way that would allow the User to later access its content, apart from providing these Regulations in their current wording.

18.4. Neither Party may transfer any rights or obligations arising from the Agreement to another person or entity without the prior consent of the other Party expressed in writing under pain of nullity.

18.5. The Service Provider's single point of contact is available at the email address: [email protected], with communication handled in Polish and English.

The regulations are effective from 10 June 2025.